John Deere ExpertConnect 1.63.5

ExpertConnect allows agriculture and construction customers to easily reach their local John Deere dealer for assistance and communication. Users can install the application for free and create a ticket with their local dealer's Parts, Service, or Integrated Solutions team, signaling experts that help is needed. These specialists can engage in live interaction via voice, text, or video to address any issues promptly. Moreover, ExpertConnect advisors can oversee multiple service tickets through the mobile and web dashboard to enhance customer satisfaction. By utilizing ExpertConnect, users agree to the privacy policy and terms of use.

Key Features

• Connect with local dealer experts.
• Request support.
• Engage in real-time interaction for swift issue resolution.

Key Tips

• Sign in using your mobile phone number.
• Requires 4G, LTE, or Wi-Fi connectivity.
• Use wired or Bluetooth headphones for optimal audio quality.
• Grant permissions for video, camera, microphone, and contacts.