John Deere ExpertConnect 1.63.5

AgriSync – Freeware – iOS
out of 16 votes

ExpertConnect allows agriculture and construction customers to easily reach their local John Deere dealer for assistance and communication. Users can install the application for free and create a ticket with their local dealer's Parts, Service, or Integrated Solutions team, signaling experts that help is needed. These specialists can engage in live interaction via voice, text, or video to address any issues promptly. Moreover, ExpertConnect advisors can oversee multiple service tickets through the mobile and web dashboard to enhance customer satisfaction. By utilizing ExpertConnect, users agree to the privacy policy and terms of use.

Key Features

Connect with local dealer experts.
Request support.
Engage in real-time interaction for swift issue resolution.

Key Tips

Sign in using your mobile phone number.
Requires 4G, LTE, or Wi-Fi connectivity.
Use wired or Bluetooth headphones for optimal audio quality.
Grant permissions for video, camera, microphone, and contacts.

Overview

John Deere ExpertConnect is a Freeware software in the category Business developed by AgriSync.

The latest version of John Deere ExpertConnect is 1.63.5, released on 05/05/2024. It was initially added to our database on 05/05/2024.

John Deere ExpertConnect runs on the following operating systems: iOS.

Users of John Deere ExpertConnect gave it a rating of 3 out of 5 stars.

Pros

Facilitates real-time communication between John Deere dealers and customers
Allows customers to get instant support and troubleshooting assistance
Improves the efficiency of service calls by providing remote access to equipment
Enhances customer satisfaction through timely and effective support
Offers a user-friendly interface for both dealers and customers
Integrates well with existing John Deere equipment and technology

Cons

May require a stable internet connection for optimal performance
Some users may find it challenging to navigate at first
Limited to John Deere equipment, which may not be suitable for all users
Potential concerns around data privacy and security with remote access
Dependence on dealer availability and responsiveness can affect support experience

Screenshots (Click to view larger)

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